Cancellation policy

Purchase Options Cancellation Policy

At Lucent Aura, we take pride in providing high-quality products and efficient order fulfillment. To help us process and prepare orders promptly, all orders are final once placed and cannot be cancelled.

Once an order has been submitted and confirmed, it cannot be cancelled or refunded due to a change of mind.

If you notice an issue with your order, such as an incorrect shipping address or another order-related concern, please contact us as soon as possible at contact@lucentaura.com. While we cannot guarantee that changes can be made once processing has begun, we will do our best to assist when possible.

Thank you for understanding and supporting Lucent Aura.